Payments
By placing an order with Victor & Jane, you agree to the following payment terms and conditions:
Accepted Payment Methods
- We accept major credit/debit cards, including Visa, MasterCard, and other recognized providers.
- Payments can also be made via cash on delivery (COD) within specific regions, subject to a COD fee (if applicable).
- All payments must be made in AED (United Arab Emirates Dirhams).
Payment Confirmation
- Once payment is made, you will receive an email confirmation of your order.
- Orders will only be processed after successful payment verification.
Failed or Declined Transaction's
If your payment is declined or unsuccessful, the order will not be processed, and we will notify you accordingly. You may attempt payment again using another payment method.
Data Protection
- Victor & Jane does not capture or store any payment card details. All transactions are securely processed by our trusted third-party payment gateway provider.
- Your sensitive payment information (e.g., credit card details) is encrypted and securely transmitted directly to the payment processor without passing through our servers.
Security
We ensure secure payment processing through encryption and SSL technologies. However, Victor & Jane is not responsible for any third-party fraud or unauthorized transactions. If you suspect fraudulent activity, please contact your bank immediately.
Refunds
- Refunds for returned products will be processed to the original method of payment within 7 business days of receiving and inspecting the returned items.
- Any discounts or coupons used during the purchase will not be included in the refund amount.